Grievances & Redressal

Scope

• The “Grievances and Redressal committee”shall consider only an individual grievances of specific nature of staff and student related issues raised by an individual..
• The “Grievances and Redressal committee”shall not consider any grievances of general applicability issues of more than one employee/student..
• The “Grievances and Redressal committee” should review the application of complaint /Redressal to be resolved. Based on the severity of the issue, the further discussions are carried out by the committee.
• After receiving any application the Committee will decide on the merit of case regarding scope of further discussion.

Procedure, Periodicity and Attendance at Meetings
“Grievances and Redressal committee” will meet as and when it is required.

• The Grievance Committee will meet as and when required. However, if necessary, it may meet more frequently at the instance of the Chairman or at the request of the other members to discuss the various issues received.
• At least three members of the Grievance Committee shall be present in a meeting.
• If a member of the Grievance Committee is connected with the grievance of the aggrieved individual, the concerned member of the Grievance Committee shall not participate in the deliberations regarding that individual’s case.
• If the aggrieved person happens to be a member of the Grievance Committee, then he/she shall not participate in the deliberations as a member of the Committee when his/her representation is being considered.

Grievances and Redressal Committee – Staff